Privacy Policy

Your Privacy Matters to Us

At SAVARA, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full name

• Email address

• Mobile number

• Billing address

• Shipping address

• Payment-related information

• Order history

Technical Information

• IP address

• Device information

• Browser type

• Operating system

• Website usage data

• Cookies and tracking information

Customer Support Information

• Messages sent through contact forms

• Customer service inquiries

• Feedback and reviews

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Deliver products and services

• Send order confirmations and updates

• Improve website performance and user experience

• Detect and prevent fraud or unauthorized activities

• Comply with legal and regulatory requirements

• Send promotional communications (only where permitted)

Payment Security

SAVARA does not store complete debit card, credit card, UPI PIN, or banking credentials on its servers.

Payments are processed through secure third-party payment gateways that comply with applicable security standards.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Shipping and logistics partners

• Payment service providers

• Technology and website service providers

• Legal, regulatory, or government authorities when required by law

All third-party service providers are expected to maintain appropriate security measures to protect your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Enhance shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

• Unauthorized access

• Loss or theft

• Misuse

• Disclosure

• Alteration or destruction

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes

• Complete transactions

• Resolve disputes

• Meet legal and regulatory obligations

When information is no longer required, it will be securely deleted or anonymized.

Your Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent where applicable

• Object to certain processing activities

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

If we become aware that information from a minor has been collected without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. SAVARA is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

SAVARA reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after such updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SAVARA Customer Support

Email: sales@savarascents.com
Phone: +91 8107328085

We will make reasonable efforts to respond to your request within a reasonable timeframe.

Consent

By accessing and using the SAVARA website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

SAVARA
Crafted for Freshness. Inspired by Elegance.